Privacy Policy

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated solely for the purpose of ensuring the trouble-free operation of the site and improving our services. In accordance with art. 6 para. 1 s. 1 lit. f GDPR, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a balancing of interests. All access data will be deleted at the latest seven days after the end of your visit to our website.

Hosting services through a third party provider
In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh the interests of the customer. All data collected in the course of using this website or in forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the scope described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection, usage for contract processing and when opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract, or for the processing of your contact or opening of a customer account, and you cannot complete the order and/or the opening of an account or send the contact without their indication. Which data is collected can be seen from the respective input forms. We use the data you provide us with in accordance with art. 6 para. 1 s. 1 lit. b GDPR for contract processing and handling of your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. Data transfer

In order to fulfill the contract in accordance with art. 6 para. 1 s. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves, if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with art. 6 para. 1 s. 1 lit. a GDPR, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

4. E-Mail-Newsletter

E-mail advertising with newsletter subscription
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis on the basis of your consent in accordance with art. 6 para. 1 s. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

The newsletter is sent by a service provider within the scope of processing on our behalf, to whom we pass on your e-mail address for this purpose.

his service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

5. Usage of data for payment processing

Credit check and scoring when choosing BillSAFE (PayPal invoice purchase)
If you choose the payment method „invoice purchase“ of the PayPal service „BillSAFE“ (www.billsafe.de), you will be asked during the ordering process to consent to the transmission of the data required for the processing of the payment and an identity and credit check to PayPal in accordance with art. 6 para. 1 s. 1 lit. a GDPR. If you give your consent, this data will be transmitted to PayPal. For the purpose of PayPal’s own identity and credit checks, PayPal or partner companies commissioned by PayPal transmit data to credit agencies and receive from them information as well as, if applicable, credit information based on mathematical-statistical procedures, in the calculation of which address data, among other things, are included. Detailed information on this and the credit agencies used can be found in PayPal’s data protection information.
Paypal uses the received information about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship.
You can revoke your consent to PayPal at any time. However, PayPal may still process, use and transfer your personal data if this is necessary for the contractual payment processing or legally required or ordered by a court or an authority.

6. Cookies and Web Analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with art. 6 para. 1 s. 1 lit. f GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be limited.

Usage of Google (Universal) Analytics for web analysis
For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from recording data on this website in the future. In doing so, an opt-out cookie will be stored on your end device. If you delete your cookies, you must click the link again.

8. Contact Details and Personal Rights

As a data subject, you have the following rights:

  • according to art. 15 GDPR, the right to request information about your personal data processed by us to the extent described therein;
  • according to art. 16 GDPR the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
  • according to art. 17 GDPR, the right to demand the deletion of your personal data stored by us, insofar as further processing is not required
    – to exercise the right to freedom of expression and information;
    – to fulfil a legal obligation;
    – for reasons of public interest; or
    – to assert, exercise or defend legal claims is required
  • according to art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
    – the correctness of the data is disputed by you;
    – the processing is unlawful, but you object to its deletion;
    – we no longer need the data, but you need it to assert, exercise or defend legal claims or
    – you have lodged an objection to the processing in accordance with art. 21 GDPR
  • according to art. 20 GDPR, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • according to art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.